This Privacy Policy explains how q777 collects, uses, stores, and protects your personal information when you use the q777 platform at q777.biz. Please read it carefully before creating an account.
1.1 This Privacy Policy ("Policy") is published by q777 ("the Platform", "we", "us", "our") and applies to all personal data collected from users ("you", "your") who access or use the q777 platform at q777.biz, including its games, sportsbook, account management functions, payment services, and customer support channels.
1.2 This Policy is incorporated by reference into q777's Terms & Conditions. By registering an account or using any service on the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
1.3 q777 is committed to handling your personal information with care, transparency, and respect. Given that q777 serves Pakistani users who entrust the Platform with financial data, identity documents, and sensitive account activity, we take our data protection obligations seriously and apply internationally recognised standards to all data processing activities.
1.4 If you do not agree with the terms of this Policy, you must not create an account or use the Platform. If you have an existing account and wish to withdraw consent, you may close your account by contacting support — see Section 15.
2.1 q777 collects the following categories of personal data:
| Category | Data Collected | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, nationality | KYC verification, age confirmation, fraud prevention |
| Contact Data | Mobile number (Pakistani +92), email address, city of residence | Account communication, OTP delivery, support |
| Financial Data | Deposit/withdrawal amounts, payment method (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, USDT wallet address), transaction history | Payment processing, AML compliance, withdrawal verification |
| Account Data | Username, password hash, VIP tier, balance, bet history, bonus activity | Account management, game delivery, loyalty programme |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation (approximate) | Security, fraud detection, access control |
| Usage Data | Pages visited, games played, betting patterns, session duration, click events | Platform improvement, personalisation, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer service, dispute resolution, quality assurance |
2.2 q777 does not collect special categories of personal data (such as health, biometric, or political data) unless specifically required for regulatory compliance, in which case you will be notified and asked to provide explicit consent.
3.1 Directly from you — when you register an account, complete KYC, make a deposit or withdrawal, contact support, or update your account settings. This is the primary means by which q777 collects personal data.
3.2 Automatically — through cookies, server logs, and analytics tools when you browse or use the Platform. Automatically collected data includes IP addresses, device identifiers, session data, and browsing behaviour within the Platform.
3.3 From third parties — including identity verification service providers (who confirm the authenticity of KYC documents), payment processors (who confirm transaction status), and fraud prevention services (who flag suspicious patterns). q777 does not purchase personal data from data brokers for marketing purposes.
4.1 q777 uses personal data for the following purposes:
4.2 q777 does not use your personal data to make solely automated decisions with significant legal or similarly significant effects, without human review and a right of challenge.
5.1 q777 processes your personal data under the following legal bases:
6.1 q777 does not sell your personal data to third parties for their marketing purposes.
6.2 q777 shares personal data only with the following categories of third parties, and only to the extent necessary for the stated purpose:
6.3 All third parties with whom q777 shares personal data are required by contract to handle that data securely, use it only for the specified purpose, and comply with applicable data protection standards.
7.1 q777 uses cookies and similar tracking technologies to operate the Platform, ensure security, analyse usage, and where you have consented, deliver personalised content.
7.2 Types of cookies used on the Platform:
7.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the Platform.
8.1 q777 retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable regulatory and legal obligations.
8.2 Retention periods by data category:
8.3 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with q777's data disposal procedures.
9.1 q777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:
9.2 While q777 takes data security seriously, no online platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for using a secure, private network when accessing the Platform — particularly relevant for users in Karachi, Lahore, Islamabad, and other cities where shared Wi-Fi access is common.
9.3 In the event of a personal data breach that poses a risk to your rights and freedoms, q777 will notify affected users without undue delay and take immediate steps to contain the breach and prevent recurrence.
10.1 Subject to applicable law and q777's regulatory obligations, you have the following rights in relation to your personal data:
10.2 To exercise any of the above rights, contact q777 support at [email protected] (plain text — not a clickable link). q777 will respond within 30 days of receiving a valid, verifiable request. q777 may require identity verification before fulfilling a data rights request.
11.1 The q777 Platform is strictly for users aged 18 years and above. 18+ q777 does not knowingly collect personal data from persons under 18 years of age.
11.2 Age verification is conducted as part of the KYC process for all accounts. Where q777 discovers or has reason to believe that an account holder is under 18, the account will be immediately suspended, all balances frozen pending investigation, and any deposited funds returned to the verified payment source following identity confirmation.
11.3 If you believe that a minor is using the Platform or has created an account, please notify q777 immediately at [email protected] (plain text — not a clickable link).
12.1 As an internationally operating platform, q777 may transfer personal data to servers, service providers, or infrastructure located outside of Pakistan. Where such transfers occur, q777 implements appropriate safeguards to ensure that your data receives a level of protection consistent with the standards applied on the Platform.
12.2 Transfers to third-party service providers are governed by data processing agreements that require recipients to implement appropriate technical and organisational security measures and to use the data solely for the purpose for which it was transferred.
13.1 The Platform may reference or link to third-party game studios or service providers. Where such links lead to third-party websites or applications, this Policy does not apply to those third-party services. q777 has no control over the privacy practices of third-party websites and encourages you to review the privacy policies of any third-party services you access.
14.1 q777 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform functionality. The current version of the Policy will always be accessible at q777.biz/privacy-policy and will display the effective date.
14.2 Where changes are material — for example, a significant new category of data collection or a new sharing arrangement — q777 will provide at least 14 days' advance notice via email to your registered address or via in-Platform notification. For non-material updates, the revised Policy takes effect upon publication.
14.3 Your continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must close your account before the effective date of the revision.
For any questions, concerns, or data rights requests relating to this Privacy Policy or q777's data practices, please contact our support team:
q777 is an online entertainment platform. Users are responsible for ensuring their use of the Platform complies with all applicable local laws in their jurisdiction.
The practical measures behind our data protection commitments
Every connection between your device and q777 is encrypted using 256-bit SSL/TLS — the same standard used by major international banks. Your login credentials, payment data, and personal information are never transmitted in plain text.
All q777 accounts undergo Know Your Customer verification including Pakistani CNIC or passport authentication. Age verification confirms the 18+ requirement is strictly met before any real-money play is permitted.
q777 does not sell your personal data to third-party advertisers or data brokers. Your information is used only for operating your account, processing PKR payments, and fulfilling regulatory obligations.
Personal data is kept only as long as necessary. Transaction records are retained for five years for AML compliance. Usage data is anonymised after 13 months. Expired data is securely deleted per our disposal procedures.
Access, correct, delete, or port your personal data — and withdraw consent for marketing at any time. Submit a request to [email protected] (plain text) and q777 will respond within 30 days with full identity verification.
q777 commissions regular third-party security audits and vulnerability assessments of Platform infrastructure. Issues identified are remediated on a priority basis, keeping your account data protected against evolving threats.
q777 handles your data responsibly, securely, and transparently. Join Pakistan's most trusted online casino and sportsbook today. 18+
By registering you confirm you are 18+ and accept the q777 Terms & Conditions and this Privacy Policy. Users are responsible for compliance with applicable local laws.